The NHS East London Foundation Trust has published an outstanding Illustrated Guide to Quality Improvement. Don’t let the cuteness of the hand-drawn graphics fool you. This is for grown-ups serious about improvement, based on the experience of this Trust in multiple successful QI projects. It covers, for example, the essentials of Deming and Juran, Model for Improvement, PDSA cycles, control and run charts, and the flow of a QI project. The Guide has useful summaries of how to achieve “joy in work” and joyful leadership. It is excellent for teaching, to remind QI Practitioners of core principles and methods, and is fun to page through.
From the twitter feed of the ELFT @ELFT_QI :
— QI @ ELFT (@ELFT_QI) June 7, 2019