Tag - communication

Explaining Patient Safety – cultural models as barriers, and how to overcome them

Many of us think of patient safety as a high priority for the health system but misconceptions about patient safety are common. We need to bridge the gap between the messages people hear and what the patient safety community understands. Experts know that most medical harm can be traced to systemic problems but the public sees sensational stories about individuals and the mistakes they have made. A recent WIHI podcast explores how to better communicate patient safety issues, based on new [...]